Privacy Policy
Certified Cars Parts determines the importance of maintaining your privacy. We value our relationships with our customers and value the trust they exert by providing us with information. Therefore, it is extremely important for us to explain how we collect, use, and protect customer data. This privacy policy (“Privacy Policy”) applies to certifiedcarsparts.com (“Site”, “Website”, “we” ). This is to tell you how we collect and use personal information (as defined below) so that you can make an informed decision about using the Site. Please note this statement before using certifiedcarsparts.com or providing us with any personal data. “We reserve the right to change the provisions of this Privacy Policy at any time. Certified Cars Parts will notify you of these changes by posting the revised Privacy Policy to our business email and stating the date of the last update in the Privacy Policy. Your use of certifiedcarsparts.com after the publication of such changes or a revised statement constitutes your acceptance of any such changes.” Therefore, we recommend that you familiarise yourself with our Policy while visiting the website in order to receive information about any changes. / Updates have been made so that you understand how any personal information you provide will be used.
Return Policy
If you receive a damaged or incorrect item, notify us immediately. PLEASE DO NOT SEND THE PART BACK TO RECEIVE A RETURN LABEL. Returning the part is the responsibility of the customer, and the item must be returned within 7 business days from the receipt of the return label. The product must be in the same condition that you received it in. After we receive your item, we will inspect it and check whether it is damaged or it is not as described. If the part received is not as described or is damaged we can get the part replaced for you and re-process the order. In case, if you wish not to get the part replaced then we can process your refund. The money will be refunded to the account it was credited from during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement. Return shipping charges are not refundable. If the return is caused by any other reasons other than those indicated above (for example, the customer ordered the wrong part, the customer does not need the part, etc.), the Return may be due to a 25 percent commission for returning the goods and withholding the amount of delivery upon return. Before ordering, contact a mechanical specialist, the actual part had to be ordered. We will make sure that we send the correct parts. Any items returned after the expiration of the warranty period are non-refundable and will be returned to the sender. The deadline for receipt of the items will be within 30 days from the date of initial delivery to be accepted.. If anything is unclear or you have more questions feel free to contact us TOLL FREE +1-800-385-4643 or Email: certifiedcarsparts@gmail.com
Shipping Policy
As a buyer’s order, they will receive an order confirmation letter in the registration identifier there. This means that we received your order in our system and pre-authorized your credit card for purchase. When we receive your order, we will automatically contact our suppliers to confirm that it is available and available for immediate delivery. We will try to deliver your order within 5-7 business days. However, Certified Cars Parts is not responsible for delivery delays by the carrier or the actual yard. Cancellation and refund of orders will be processed only if the part is not delivered even after 30 days from the date of placing the order.
Damages
Please check the delivered packaging of your item (s) when they arrive. If you notice any damage/loss, you must indicate this when signing for delivery. If your item (s) is really damaged, send photos to Email: certifiedcarsparts.com and we will process a replacement or money back. Please see our return policy for more information on refunds.
We deal with almost all vehicle parts and components, ready to dispatch them to you.
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- 436 Richmond dr Apt 1 Millbrae 94030 .CA
- certifiedcarsparts@gmail.com
- 800 385 4643